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  • January 26 2010
    Travellers Turning to Mobile Travel Sites

    Retail isn’t the only industry with growing mobile web activity—the travel sector is experiencing a mobile surge as well. The latest research from The Nielsen Co. shows more consumers are turning to travel mobile sites and apps to access information, book flights and hotel rooms, and rent cars anytime, anywhere. Travelocity leads the pack, with 1.263 million unique monthly visitors in October, according to Nielsen. That’s up a sizable 32.3% from 955,000 in October 2008

    Posted by: Tamunk
    Comments: 0

  • January 25 2010
    Sign up now for a digital souvenir of 2010 Winter Games.

    undefined Sign up now for a digital souvenir of 2010 Winter Games. No matter where you are in the world, you can be a part of the Opening Ceremony. CTC launches Games-time campaign. by CTC News Staff 25 January 2010 undefined | Search for images of Canada at our Digital Asset Management site

    Posted by: jgourley
    Comments: 0

  • January 22 2010
    Critic turns waitress for a week

    The Globe’s Vancouver restaurant critic Alexandra Gill is never afraid to be tough on servers. So what happens when the tables get turned and she’s the one dealing with diva diners and obnoxious oenophiles? It’s a lot easier to dish it out than to take it

    Posted by: jgourley
    Comments: 0

  • January 19 2010
    Top 10 Skills in Demand in 2010

    Top 10 Skills in Demand in 2010 By Linda Leung In the Global Knowledge/TechRepublic 2010 Salary Survey, conducted at that end of last year, one of the questions put to respondents was "What skill set will your company be looking to add in 2010?" The skills listed by respondents include the perennial favorites: security, network administration, and Windows administration. Also included are virtualization/cloud computing and Web development

    Posted by: jgourley
    Comments: 0

  • January 18 2010
    United Nations World Tourism Organization - World Tourism Will Grow 3-4% in 2010

    Excerpt from UNWTO press release, 18 January, 2010. According to the UNWTO’s World Tourism Barometer, international tourist arrivals are now forecast to grow between 3% and 4% in 2010. UNWTO Secretary-General Taleb Rifai said that “the results of recent months suggest that recovery is underway, and even somewhat earlier and at a stronger pace than initially expected

    Posted by: sitecore\jason
    Comments: 0

  • January 15 2010
    Impact of H1N1 and seasonal flu on hours worked

    Exerpt from Statistics Canada's Daily 15 January 2010. In November, 1.5 million employed people aged 15 to 69 reported they were absent from work as a result of the H1N1 or seasonal flu, representing 9.0% of workers in that age group. On average, these absent workers lost 19.6 hours of work each, for a total of 29.5 million hours lost. In the same month, 600,000 people in the same age group put in 8.6 million extra hours at work as a result of the H1N1 or seasonal flu

    Posted by: sitecore\jamie
    Comments: 0

  • January 15 2010
    Personal Branding: The Key to Thrive in Today’s Marketplace.

    Today’s employees need to manage their own careers and proactively seek resources such as coaching to achieve desirable outcomes. Personal branding is a strong component of this process, and one that promotes employability and self-confidence. Workplaces have down-sized, wages and salaries have been frozen, training has been cut, and company revenues have softened. The one thing that has increased during this chaotic period is the feeling of job insecurity

    Posted by: Tamunk
    Comments: 0

  • January 15 2010
    Island hopes to boost tourism through Olympics

    P.E.I. will spend $1 million to showcase itself to the world during the Vancouver Olympics in the hopes that it will bring more of the world to the Island. The 2010 Winter Games are an ideal opportunity to boost international tourism, said Brenda Gallant, director of marketing communications for Tourism PEI. In 2009, international visitors accounted for only four per cent of P.E.I. tourism, she said

    Posted by: Tamunk
    Comments: 0

  • January 07 2010
    Customer Service Trends for 2010

    In 2010, customer service makes a big comeback. It becomes the new marketing. Forget about paying lip service to offering “great customer service”. Let go all of those “the customer is always right” myths. It’s time to offer outstanding customer service only because it makes economic sense for your small business. It is the only truly sustainable competitive advantage

    Posted by: Tamunk
    Comments: 0

  • January 07 2010
    THE WAY FORWARD AFTER A TUMULTUOUS DECADE

    The most serious question we all must ask is what does our Customer want? We have learned that Greed is not good, resources are limited and the consumer is resilient yet wary. Definitely, it will not be business as usual. We had a lot of gloss in the past, and an emphasis in the selfish “Me” Experience

    Posted by: Tamunk
    Comments: 0

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