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Operators must take responsibility for staff training
February 05 2010
Posted by:
mquail
From Jan 2010 edition of Canadian Lodging News
At the annual Tourism HR Forum— MONTREAL, QC
Rudi Fischbacher, a professor at Humber College in Toronto and chairman of the Canadian Culinary Federation’s Canadian Culinary Institute, announced in November that he would be working for the next year to help develop an applied degree at Holland College in Charlottetown, PEI for people with the designation Certified Chef de Cuisine, of which there are more than 1,000 in Canada.
He told CLN that the first group will start taking the course in September, 2010, and it will take about two years going part-time to complete.
Fischbacher said that chefs taking the course would add business and academic knowledge to their chef skills, which would qualify them for positions such as food and beverage director, general manager of a foodservice operation or college instructor.
He also announced that the Certified Master Chef program at Humber College would start in March this year.
Master Chef is one of the world’s highest culinary credentials.
Fischbacher made the announcements at a panel discussion on professional certification that was held at the annual Tourism HR Forum of the Canadian Tourism Human Resources Council in Montreal.
A member of another panel at the conference noted that schools just can’t produce enough workers for hospitality, foodservice and other sectors of the tourism industry.
That is one reason why the Association des restaurateurs du Québec, the body representing restaurant operators in that province, has developed management training programs for its members.
François Meunier, the group’s vice-president of public and governmental affairs, told his audience that restaurant and hotel groups must realize that it is up to them to play a role in training staff, because hospitality schools can’t produce enough workers to fill all the openings in the marketplace.
Meunier said that more than 2,000 members have taken his association’s courses.
Randy Williams, president of the Tourism Association of Canada, said that companies in the tourism business spend a lot of money on marketing and neglect to spend it on their people who are actually a very important part of the marketing mix.
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